Freight Management Systems' is happy to announce the Emergency Response System. The system will allow our customers to get the help they need when they need it. The Emergency Response System is made for customers who cannot access the LOADPlus system or are unable to work for some reason. Your company will be able to reach customer support quicker through a number of ways. You can access customer support by either submitting a form located in the new Customer Support Portal or by using option 9 through FMS' Phone System. You can also check the status of FMS servers at any time by also accessing the new Customer Support Portal.