OVERPAID INVOICE - REFUND CUSTOMER

FMS Knowledge Base > Visual LOADPlus FAQ's > Receivables

 

In A/R receipts, receive in all payments as usual.
On the invoice(s) that was overpaid only receive
in the correct amount.
After submitting, go into the Bank account module
and bring up the deposit number.  Click on details
and then click on add. Enter the check number and
the amount of the overpayment. In the payee field
you could enter the customer name and overpayment.
Our suggestion would be to credit the Misc Income
account. Your accountant may feel differently.
Go into the A/P module and create your customer
as a vendor.  Once created go into payments and
maintenance and bring up this vendor.  Create a
manual payable for the refund amount. Change the
debit g/l account to the Misc Income account. After
payable is created cut check as usual. 

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